Nexton MFB Mobile App – Terms and Conditions

Effective Date: [23rd of June, 2025]

These Terms and Conditions govern your use of the Nexton Microfinance Bank (Nexton MFB) Mobile App. By downloading, accessing, or using this app, you agree to be bound by these Terms. If you do not agree, please do not use the app.

1. Eligibility

You must be at least 18 years old and have a valid Nexton MFB account to use this app. By registering, you confirm that the information you provide is accurate and complete.

2. User Responsibilities

• Keep your login credentials confidential.
• Notify us immediately in case of unauthorized access.
• Use the app only for lawful purposes and not to defraud, hack, or abuse the system.

3. Services Available

Through the app, you may:

• View account balance and transaction history
• Transfer funds
• Apply for loans
• Pay bills
• Purchase airtime and data
• Request support

Nexton MFB may add or remove services at any time without prior notice.

4. Security

We use industry-standard encryption to protect your data. However, you are responsible for ensuring your device is secure and free of malware.

5. Privacy

Your use of the app is subject to our Privacy Policy. We collect and use your data in compliance with the Nigeria Data Protection Regulation (NDPR).

6. Fees and Charges

Standard banking fees may apply for certain transactions. These will be displayed during the transaction or published on our website.

7. Loan Terms

• You must read and accept the loan agreement before applying.
• Defaulting may lead to penalties or affect your credit score.
• You authorize us to report your loan history to credit bureaus.

8. Account Suspension or Termination

We reserve the right to suspend or terminate your app access if:

• You breach these Terms
• You provide false information
• Fraudulent activity is detected

9. Limitation of Liability

Nexton MFB shall not be liable for:

• Losses due to unauthorized access resulting from your negligence
• Service interruptions due to maintenance or system issues
• Delays or errors from third-party service providers

10. Intellectual Property

All content, logos, and trademarks are the property of Nexton MFB. You may not copy, reproduce, or use them without written permission.

11. Amendments

We may update these Terms from time to time. Continued use of the app after changes implies your acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be resolved in Nigerian courts.

13. Contact Information

If you have questions or complaints, please contact us:

• Email: appsupport@nextonbank.com
• Phone: (+234)905 4881 048
• Website: www.nextonbank.com